Refund Policy
At Athlera Store, we strive to ensure customer satisfaction. If you are not happy with your purchase, you may be eligible for a refund under the following conditions:
Refund Eligibility
✅ The item must be returned within 7 days of delivery.
✅ It must be unused, in original condition, and in original packaging.
✅ A valid proof of purchase is required.
Non-Refundable Items
❌ Used, damaged, or altered products.
❌ Items missing original packaging or accessories.
❌ Clearance or sale items.
❌ Shipping fees are non-refundable.
Refund Process
1️⃣ Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
2️⃣ If approved, the refund will be processed within 5-7 business days to your original payment method.
3️⃣ You will receive a confirmation once the refund is completed.
Contact Us
📩 Email: info@athlera.com
📞 Phone: +971 56 291 4080
For any refund inquiries, feel free to reach out to us.